How to create current state process maps
To create a current state process map, record the real workflow as people perform it and generate the map from that recording rather than drawing it in a workshop. A current state map is only useful if it reflects reality, and workshop maps drift toward the ideal process. Ledgerium AI records the actual steps, including the cross-system handoffs, and produces a process map backed by observed evidence, so your current state shows how the work truly runs and gives you a baseline to design changes against.
How to tell you have this problem
- Your process map was drawn in a workshop and never verified against reality
- The map shows a clean flow but the real process has detours
- Different people describe the same process differently
Why this happens
Current state maps drift toward the ideal because they are drawn from memory in a workshop, where people describe how the process should work. The real handoffs and exceptions get smoothed over, so the map does not match the work.
The old way
Gather people in a room, draw the process on a whiteboard, and digitize the result. It captures consensus, not reality, and the exceptions and cross-system steps rarely make it onto the map.
With Ledgerium
Record the real workflow. Ledgerium generates a current-state process map from the observed steps, with timing and the cross-system handoffs included, so the map reflects how the work actually runs.
Step-by-step
- 1
Choose the process to map
Pick the workflow whose current state you need to understand.
- 2
Record real runs
Capture one or more real runs as people perform the process.
- 3
Generate the map
Ledgerium builds the current-state process map from the recordings.
- 4
Validate with the team
Confirm the map matches reality and note any offline steps.
- 5
Use it as a baseline
Design the future state and measure changes against this current state.
Common mistakes
- Mapping the ideal process instead of the real one
- Leaving cross-system handoffs and exceptions off the map
- Never verifying the workshop map against actual work
How Ledgerium captures this
1. Install the extension
Add the Ledgerium recorder to Chrome. No screenshots and no keystrokes are ever captured.
2. Record the real workflow
Perform the process once. Ledgerium captures the structured steps, timing, and system context.
3. Get the output
Receive an SOP, a process map, and a workflow intelligence report generated from the real work.
Worth knowing
Ledgerium maps the browser-based steps. Physical or desktop-only steps in the process need separate observation to complete the map.
Frequently asked questions
- Record the real workflow as people perform it and generate the map from the recording. This produces a map backed by observed steps rather than a workshop drawing of the ideal process.
- They are drawn from memory and tend toward how the process should work. The real handoffs and exceptions get smoothed over, so the map does not match what actually happens.
- Accuracy. It must reflect the real path, including detours and cross-system steps, so it can be trusted as a baseline for designing the future state.
- Yes. A single recording captures the steps across each browser-based system in the process, so the map includes the handoffs a whiteboard usually omits.
- The recorded current state has timing and structure, so changes can be measured against it. Re-recording later shows how the process moved from current to future state.
Document the real process, not the remembered one
Record a workflow once and generate an SOP, a process map, and an improvement report from how the work actually happens.
Free plan includes 5 documented workflows per month. No screenshots ever captured.