How to find process waste
To find process waste, record a workflow and review where time goes to waiting, rework, and steps that add no value, instead of guessing from a value-stream workshop. Most waste hides in wait time and handoffs, which people underestimate because they only feel the active work. Ledgerium AI records the real process and produces a report that separates work time from wait time, flags rework, and shows variation between people, so you can target the waste that actually costs the most with evidence behind every finding.
How to tell you have this problem
- A process takes far longer end to end than the work inside it
- Items bounce back for correction and rework is common
- Improvement efforts target busy steps but the process is still slow
Why this happens
Waste is hard to see because people experience the active work, not the waiting between steps. Workshops surface the visible, annoying tasks while the costly wait time and rework stay invisible without measurement.
The old way
Run a value-stream workshop and estimate where time goes. It captures the visible tasks but underestimates wait time and rework, so the biggest waste is often missed.
With Ledgerium
Record the real process. Ledgerium separates work from wait, flags rework, and shows variation, so the report points to the waste that actually costs the most, with evidence behind each finding.
Step-by-step
- 1
Record the process
Capture one or more real runs of the workflow.
- 2
Split work from wait
Review the report to see where time is active versus waiting.
- 3
Flag rework and detours
Identify steps that loop back or add no value.
- 4
Target the costly waste
Prioritize the waste with the largest time impact.
- 5
Measure the result
Re-record after changes to confirm the waste was removed.
Common mistakes
- Targeting busy steps while ignoring wait time and handoffs
- Estimating waste from a workshop instead of measuring it
- Removing a visible step that was not the real cost
How Ledgerium captures this
1. Install the extension
Add the Ledgerium recorder to Chrome. No screenshots and no keystrokes are ever captured.
2. Record the real workflow
Perform the process once. Ledgerium captures the structured steps, timing, and system context.
3. Get the output
Receive an SOP, a process map, and a workflow intelligence report generated from the real work.
Worth knowing
Ledgerium measures the browser-based steps. Waste in physical or desktop-only steps needs separate observation to quantify.
Frequently asked questions
- Record the workflow and review where time goes to waiting, rework, and no-value steps. Ledgerium separates work from wait and flags rework, so you target the waste that costs the most.
- In wait time and handoffs, not the active work. People underestimate it because they only feel the busy steps. Measuring the process makes the wait visible.
- Workshops surface the visible, annoying tasks and underestimate wait time and rework, so the biggest waste is often missed. A recording measures it directly.
- Prioritize by time impact. The report ranks where time is actually lost, so you target the costliest waste rather than the most visible one.
- Re-record the process after the change and compare to the baseline. The reduction in wait time and rework is measured rather than assumed.
Document the real process, not the remembered one
Record a workflow once and generate an SOP, a process map, and an improvement report from how the work actually happens.
Free plan includes 5 documented workflows per month. No screenshots ever captured.